ABOUT US

Change your lifestyle and live and work in a vibrant community and great coastal environment.

Ballina Shire Council is situated on the Far North Coast of New South Wales, 20 minutes from Byron Bay and one hour from the Gold Coast. The shire is a popular tourism destination with pristine beaches, rainforest retreats and hinterland hideaways.

ABOUT THE ROLE

Position

Are you a strategic and forward-thinking leader ready to shape the digital future of Council? We have an exciting opportunity for a Manager Information Services to lead our dynamic Information Services team and drive the delivery of innovative, customer-focused digital solutions that support Council’s operations and community outcomes.

Reporting to the Director Corporate and Community, this leadership role will be responsible for managing the planning, development and delivery of Council’s information, communication and technology services. You will lead the team through continuous improvement and digital transformation initiatives, ensuring systems and infrastructure are secure, future-focused, and aligned with Council’s vision and objectives.

To be successful you will bring

• Behaviour that positively demonstrates Council’s values of:  creative, accessible, respect, energetic and safe.
• Tertiary qualifications at degree level relative to the position.
• Demonstrated extensive experience and ability to lead and manage the operations and delivery of functions for the Information Services section, with a track record of driving a culture of excellence in customer service and continual improvement.
• Proven thorough knowledge of information services functions associated with Local Government operations, including cyber security, administrator services, IT integrations and user support, software/hardware upgrades, software licencing management and audit requirements.
• Demonstrated experience in Local Area Network configuration, administration, implementation and troubleshooting

The rewards

• An annual salary of up to $163,000 per annum (plus 12% superannuation) dependent upon skills, experience and qualifications.
• Flexible work arrangements to support your lifestyle, including a 9 day fortnight rostered day off working arrangement
• A leaseback vehicle for work and private use
• Support toward the cost of relocation associated with recruitment
• Additional three days of special leave over Christmas/New Year period
• Additional allowances and reimbursements for internet, health and wellbeing and professional memberships
• Ongoing professional development and training opportunities
• Job security and a supportive, values-driven workplace culture
• Health and wellbeing initiatives, including Fitness Passport member options
• Meaningful work that contributes to the sustainability and liveability of our region.

Click here to view the Position Description and Information Package.

Applications close

11.30pm on Sunday 31 August 2025

Specific enquiries

Caroline Klose | Director Corporate and Community | 02 6686 1296

How to apply

Please Note:  Once you start your online application, you are able to save and return to it later. This 'unsubmitted' application will be visible to Council.  You must use your email address, and not one used previously by another person who has applied for a position with Council.

You may wish to prepare your responses in a Word document.  You can then COPY and PASTE your answers from Word into the below fields.

Have your Resume document ready to go.

Fill out all questions below.  You will then be prompted to attach your resume and other documents (if applicable).  

Review your application to confirm everything is correct.  Click "Confirm" to submit your application.